SMS-Magic 2.17.1

SMS-Magic Mobile App enables you to manage your CRM-based customer interactions conveniently on your smartphone. This app allows you to stay responsive to sales leads and service tickets even while in the field. By promptly addressing leads and post-purchase inquiries during critical micro-moments, you can accelerate the sales cycle and nurture long-term customer relationships. Through continual synchronization with your CRM, SMS-Magic Mobile App ensures alignment with ongoing conversations and the customer lifecycle within your team.

Key features of SMS-Magic Mobile App:

1. Receive real-time notifications and respond promptly to incoming leads and customer queries
2. Engage with customers and prospects via SMS, WhatsApp, and Messenger using text and rich media
3. Identify the context of each customer interaction and assign them to the relevant team members
4. Automate standard customer interactions like status updates, account alerts, or appointment reminders
5. Integrate seamlessly with your CRM system - such as Salesforce, Zoho, and others

Regardless of whether you are a current user of the SMS-Magic Converse web app, this mobile application presents an opportunity to enhance the profitability and quality of your customer interactions. Give it a try to experience its benefits firsthand.

Please note: To synchronize with the SMS-Magic Mobile App when using SMS-Magic for Salesforce, ensure that you are on web app version 1.64 or above.

If you encounter any difficulties, please reach out to care@sms-magic.com.

About SMS-Magic:

SMS-Magic is a well-established global messaging platform provider catering to a wide range of popular CRM solutions. With a client base exceeding 2,500 across 190 countries, including small businesses, midsize enterprises, and large corporations, SMS-Magic brings substantial experience in leveraging conversational engagement to elevate marketing, sales, and service effectiveness across diverse industries. Whether your goals involve lead generation, revenue conversion, or customer retention, SMS-Magic stands ready to provide solutions, expertise, and insights necessary for driving impactful conversations.

Screen-Magic maintains offices in Chicago (US), Pune, and Delhi (India), employing over 180 professionals.